Product
liability
A product should be safe when used normally. However, it can happen that a product causes injury, for example because it is defective or does not function properly.
Personal injury caused by a defective product
A defective product can cause physical injury and raise many questions about responsibility and financial compensation. We assist injured victims in gaining clarity and legal support in product liability cases in the Netherlands.
Product liability applies when an injury is caused by a defective product. A product may be considered defective if it does not provide the level of safety that you could reasonably expect. This may involve consumer products, machinery, tools or medical devices.
Not only the manufacturer, but sometimes also the importer or seller can be held liable. Whether product liability applies depends on the product itself, how it was used and the specific circumstances of the case. A defective product can create a great deal of uncertainty. During a free consultation, we listen carefully to your story and clearly explain your rights and possible next steps.
What makes a product legally defective
In product liability cases, the key question is not only whether something was broken, but whether the product provided the safety that could reasonably be expected. This includes looking at the design, warnings, instructions for use and how the product was presented.
Liability of multiple parties
In cases involving injury caused by a product, the manufacturer is not always the only responsible party. Importers, distributors or sellers may also play a role. Which party can be held liable depends on the situation and the position of the product within the supply chain.
Evidence and documentation
Evidence plays an important role in product liability cases. This may include the product itself, instructions for use and documentation about how the product was used. A careful approach helps determine whether the product was indeed defective and what damage resulted from it.
Common consequences of injury caused by a product
The consequences of injury caused by a product can vary. These may include physical complaints, permanent limitations or the need for medical treatment. Psychological effects, such as insecurity or fear when using similar products, may also occur.
There may also be financial consequences, such as medical expenses, loss of income or additional costs. Together, these consequences can have a serious impact on your daily life. Do not remain uncertain about your rights. Please feel free to contact us. We will personally guide you and provide clear answers.
How we can help
We support you in assessing whether a product can be considered defective and who may be legally liable. We review the product, how it was used and the injury that occurred.
We guide the process carefully, assess your damages and handle communication with the other party. This keeps the process structured and ensures that you understand your position at every stage.
Why choose AVB law
At AVB Law, we work carefully and with personal attention in cases involving product liability. We take the time to understand your situation and clearly explain what is possible under Dutch law.
You have direct contact with a lawyer and can rely on clear communication and a personal approach tailored to your circumstances.
What clients say about us
Our clients can explain it better than we can. In their words, you will read how important it is to feel heard, to receive clarity and to know that someone is standing beside you during a difficult period.
I have been assisted by Ms. Van Beest and her team for the past 9 years. I can only say that they are outstanding professionals. In addition to the legal work, Ms. Van Beest also helped me with many related matters and engaged various parties to support me.
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I see Ms. van Beest and her team as true fighters who don’t let go until everything is handled properly and the best possible result is achieved. I want to say a huge thank you to Team AVB Law, and especially to Babette van Beest, for everything she has done for me. While I hope it won’t be necessary, I wouldn’t hesitate to reach out to her again if the need arises.
Michel B.
3 months ago
I am extremely satisfied with the guidance from Sam. From the very first moment I felt taken seriously and well supported. Sam helped guide me through the process with great knowledge and dedication, and I am very grateful to her for that.
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Thanks to her commitment and clear communication, everything went smoothly and with excellent results. AVB Law not only met my expectations, but exceeded them!
Saar
4 months ago
The lawyer who assisted me made me feel that I could rely on her full commitment. I was not just a number to her, but a person. During the guidance she never lost sight of the human side of the situation. This meant a great deal to me during this unpleasant and uncertain period.
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AVB Law should definitely keep doing what it’s doing and continue to ensure that clients feel seen as individuals. Thank you so much for your guidance!
Wilma P.
4 months ago
In my opinion, AVB Law’s greatest strength was their communication. Sometimes they only needed a single word to understand what I wanted to say. In addition, I was always kept well informed about the progress of the case.
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All in all, I cannot name any negative aspects of their guidance.
Harrie vd H.
4 months ago
I am very satisfied with the guidance provided by AVB Law. They communicated clearly and gave good and clear explanations about matters that were unfamiliar to me.
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In addition, they were accessible, so I didn’t hesitate to contact my lawyer if I had any questions. Thanks to her encouraging words, Sanna guided me through the process, even though the case took a long time. I am well prepared for that too.
Suzanne O.
3 months ago
I am very satisfied with the guidance, support, and help from my lawyers Babette and Raymond. They have a great deal of knowledge and provide clear information. They are skilled negotiators who aim for the best possible outcome. They keep you well informed about everything and are personally involved.
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From start to finish and even beyond, they are committed and offer excellent support.
They have exceeded all expectations and offer outstanding quality. I always felt heard throughout the case, and they are easy to reach and approachable.
A highly professional firm that is there for you both professionally and personally, which is what you want when dealing with personal injury.
Sanne H.
3 months ago
I am extremely grateful for the professional and committed help I received from AVB Law and Babette van Beest during my personal injury case. From the first contact I felt heard, taken seriously, and truly supported.
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Babette works meticulously, communicates clearly, and has an eye for both the legal and human aspects of the process. She took the time to explain everything thoroughly and kept me informed of every step. Thanks to her efforts, my case had a very positive outcome, which gave me a great deal of peace of mind and confidence during a difficult period.
I can wholeheartedly recommend AVB Law to anyone dealing with personal injury. An honest, knowledgeable, and empathetic firm where you are truly in good hands.
Varsana Yogawinkel
4 months ago
AVB Law is a very professional and personally involved party, which we experienced as very pleasant. We are grateful for the excellent assistance from Raymond.
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He worked tirelessly on our behalf, kept us informed throughout the process, always gave honest and sound advice, and he is guaranteed to deliver on all his promises. We therefore wholeheartedly recommend Raymond and AVB Law.
Ferdinand vd B.
3 months ago
During my process (which ultimately lasted 11 years), Raymond always maintained a good balance between staying calm in his approach, expressing justified indignation when needed, and continuing to think strategically.
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I am also grateful to him for telling me, after about three years, that the real extent of the damage would only become more visible in the years to come. He insisted on first reaching an agreement about which examinations would be carried out on me and by whom before we could proceed further.
We were always in contact whenever I needed it. He almost always called me back or let me know something.
Finally, I felt such trust in him that I dared to rely on his wisdom. I felt the same with Babette, and I appreciated her energy and determination to keep moving forward. The points I raised were genuinely taken into account in the further procedure. Because of the excellent guidance I received, I have already recommended AVB Law to two other people.
Looking back: what a process it has been. I am so grateful that they stood by me and represented me as a constant, calm, knowledgeable, and strong presence in the “battle” with the insurance company.
Daan vd W.
4 months ago
Other types of personal injury
Workplace accidents
Accidents during work
Medical malpractice
Inadequate healthcare
Sport and Games
Injuries during activities
FAQ
What is product liability?
Product liability means that a manufacturer can be legally responsible if a product is defective and causes injury or damage.
A product is considered defective when it is not as safe as people can reasonably expect. This could mean the product is unsafe, poorly designed, or does not come with proper warnings or instructions.
If you are injured because of a defective product, you may have the right to claim compensation for your damages.
When is a product considered “defective”?
A product is defective when it does not meet normal safety expectations.
Examples include:
• Batteries that explode or overheat
• Electrical devices that cause shocks or fires
• Products with missing safety warnings
• Products with incorrect or unclear instructions for use
If a product creates a risk that an average user would not expect, it may be legally considered defective.
Who can be held responsible for a defective product?
What damages can I claim for a defective product?
• Medical expenses
• Damage to personal property
• Loss of income
• Scarring or permanent injury
• Compensation for pain and suffering
The amount of compensation depends on your personal circumstances and the extent of your injuries and losses.